Care home bosses attack Care Quality Commission over ‘bonkers’ redeployment of inspectors

The care home boss continued: “There’s an out-of-control and unregulated regulator saying that it will move around care homes at will.”

Ms Terroni said: “Most care homes are doing a fantastic job, but if we have concerns it’s only right that we go and check that people are safe and take action to protect them where they are not. Our staff undertake a full risk assessment prior to any site visit, have completed infection prevention training and wear full PPE at all times.”

In her message to care bosses last week, she said: “We are aware that a small number of adult social care providers have sent policies and guidance to our inspectors in advance of inspection. Some of these policies are attempting to restrict how our inspectors do their job and could cause risk to people using the service. 

“Some of the areas these policies cover are: requesting all inspections to be announced, limiting the number of inspectors on site, restricting the use of toilet and hand washing facilities, and requesting a negative Covid-19 test before an inspection. 

“Attempts to prevent or limit our ability to fulfil our statutory responsibilities are unacceptable.”

The CQC has been contacted for comment.